In-Store Business
Getting Started
-
Twism Business Portal Overview
The Twism Business Portal gives you the tools to manage your Twism programs, understand their impact, engage with mem...
-
How do Twism Rewards work?
Twism Rewards give you control over how customers use the Coins they earn at your business. Instead of Coins being us...
-
Loyalty Rewards Program Guide (In-store)
Your Loyalty Rewards Program is designed to keep customers coming back while keeping you in control of your costs. Fo...
-
How to integrate your POS with Twism
Integrating your point-of-sale (POS) system with Twism ensures a seamless redemption experience for both your staff a...
-
Toast Integration Overview
Twism has an available integration with Toast POS, providing your business with a seamless, secure, and easy-to-use r...
-
Installing Twism to Toast POS
To connect Twism to your Toast POS, please follow these steps: Access Group and Location IDsOn your Twism dashboard...
Next Steps
-
Creating & Managing Multiple Businesses
With one Twism log in, you can manage dashboards for multiple brands that you own and operate. If you manage multiple...
-
Managing a Single Brand with Multiple Locations
Note: Managing multiple locations is only available for businesses that operate in-person at a physical location.If y...
-
Welcome Coins (In-Store)
Welcome Coin campaigns are a powerful and inexpensive digital marketing tool to promote your business and attract new...
-
Offers
OffersOffers can be used for one-time redemptions of promotions, special deals, limited-time offers, and birthday gif...
-
My Programs
The My Programs page is your central hub for creating, managing, and tracking all campaigns you’ve built with Twism.F...
-
Reports and Revenue
The Reports and Revenue page gives you a complete view of your Twism program’s performance. Easily track key metrics,...
FAQs
-
How will my customers receive my Coins? (In-Store)
Once you’ve launched your Loyalty Rewards Program or any other campaigns with Twism, your business will be displayed ...
-
How will my customers use their Coins in store?
Customers will earn Coins by making transactions with your business, then later redeem them for a reward item from th...
-
What are Favorites?
Favorites represent consumer appreciation for your business. When members “favorite” your business in the Twism app, ...
-
What are Business Impressions?
Business Impressions are a valuable metric that helps you understand how often your business’s brand is displayed to ...
-
What are Offer Impressions?
Offer Impressions are an important metric that shows how often your active Offers are displayed to potential customer...
-
Does my business pay one dollar ($) as a reward for Loyalty Coins?
No. Twism will never charge you for rewarding Coins. You will have full control over how you would like to reward you...