Once you’ve launched your Loyalty Rewards Program or any other campaigns with Twism, your business will be displayed in the Twism mobile app, where any customer can discover your business and begin earning Coins.
Loyalty Program
Your Loyalty Program will be the most common method in which customers will receive Coins from your business. With each qualifying purchase, your customers will receive Coins that they can later redeem for one of your defined reward items. as rewards from your business.
Customers will earn Coins by connecting a credit card to the Twism mobile app, and making purchases as usual.
Welcome Coins
Welcome Coins are the best Coins for jumpstarting some business. Welcome Coins bring first time customers right to your business ready to spend your branded Coins.
They can be claimed by customers when first creating an account on the Twism mobile app, or by making their first purchase with a connected card.
Sending Coins Directly
You also have the option to manually award customers with Coins via your Twism dashboard. Simply search for the customers in the Members page, click on their name to access their profile, and click to Send Coins.
You can select how many Coins to issue the customer, and include a message (optional). They will then receive a push notification on the Twism mobile app and the Coins will be applied to their available balance.
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