FAQs

  • How will my customers receive my Coins? (In-Store)

    Once you’ve launched your Loyalty Rewards Program or any other campaigns with Twism, your business will be displayed ...

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  • How will my customers use their Coins in store?

    Customers will earn Coins by making transactions with your business, then later redeem them for a reward item from th...

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  • What are Favorites?

    Favorites represent consumer appreciation for your business. When members “favorite” your business in the Twism app, ...

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  • What are Business Impressions?

    Business Impressions are a valuable metric that helps you understand how often your business’s brand is displayed to ...

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  • What are Offer Impressions?

    Offer Impressions are an important metric that shows how often your active Offers are displayed to potential customer...

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  • Does my business pay one dollar ($) as a reward for Loyalty Coins?

    No. Twism will never charge you for rewarding Coins. You will have full control over how you would like to reward you...

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  • Merchant App FAQs

    How do I validate a redemption on the Merchant App?There are two ways to validate the redemption. You can scan the co...

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  • Don't know where to start?

    Don't know where to start?

    Familiarize yourself with our product's features in our documentation.

  • Can't find what you're after?

    Can't find what you're after?

    Contact us and we'll get back to you as soon as we can.