Twism Business Portal Overview

The Twism Business Portal gives you the tools to manage your Twism programs, understand their impact, engage with members, and manage your business settings. Below is a high-level overview of the main areas of the portal.

My Programs

Manage the programs your business uses to engage and reward customers on Twism.

• Offers: Create and manage special offers that customers can discover and redeem through Twism.
• Loyalty: Manage your loyalty program, including how customers earn Coins and the rewards they can unlock.
• Welcome Coins: Set up Free Coins for new customers to encourage their first purchase and introduce them to your business.

Reports and Revenue

View key metrics that help you understand how Twism is driving activity and engagement for your business.

• Influenced Sales: View sales activity associated with customers influenced by Twism.
• Member Visits: Track visits from Twism members to your business.
• Brand Exposure: See how often your business is being discovered and viewed by Twism members.
• Coins in Circulation: View the number of Coins associated with your business that have been earned and remain available to members.

Members

View and manage information about members who have interacted with your business through Twism, including their activity and rewards.

Reviews

View customer reviews and feedback related to your business on Twism.

Management

Manage your business information, team, locations, and integrations from one central area.

• My Business Info & Profile: View and update your business information and the profile customers see on Twism.
• My Branded Coin: Manage your business’s branded Coin and related settings.
• Manage Team: Add and manage team members who have access to your Twism Business Portal.
• Manage Locations: Add and manage the locations associated with your business.
• Integrations: Connect Twism with supported third-party platforms and point-of-sale systems.

Business List

If you manage multiple brands on Twism, hover your cursor over your business logo in the top left corner to switch between and manage your different businesses.

My Account

Manage your personal account information, including your name and email address.

Change Password

Update the password associated with your Twism Business Portal account.