FAQs
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What is Twism?
Twism is an innovative customer marketing solution that helps local and online businesses engage with their customers...
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Why is Twism different from other rewards apps?
One main reason is that Twism uses digital coins. Your branded business coins are a modern replacement for those trad...
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What is a Coin?
Forever ditch complex and annoying at-the-counter hardware, paper punch cards, and high-friction customer check-ins. ...
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Why is a Coin worth one dollar ($)?
Old and outdated loyalty rewards programs offer you the ability to use “points” or “stars” as your own rewards values...
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Does my business pay one dollar ($) as a reward?
No. Twism will never charge you for rewarding coins. You will have full control over how you would like to reward you...
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As a customer, how do I use coins?
Coins can be earned or purchased from a business, and can be either redeemed for discounts or gifted to friends and f...
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What kind of businesses will I find on Twism?
We've designed Twism to enable many types of businesses to use our platform. We feel this vision should not be limite...
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Why was my transaction canceled?
There are certain cases where a transaction you made that is eligible for rewards will be canceled. The most common s...
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Why don't I see my website loyalty widget?
There are multiple reasons why the loyalty widget may not be visible on your website using Twism. Here are a few scen...
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Why has my account been disabled?
There are multiple reasons why Twism may choose to disable your account. Twism is devoted to ensuring the highest qua...
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Privacy and data collection
Introduction Privacy and security is a key pillar in Twism’s set of values. This article will detail the personal and...
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GDPR and Twism
Introduction The General Data Protection Regulation, better known as GDPR, is a regulation in EU law implemented to c...
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CCPA and Twism
Introduction The California Consumer Privacy Act or CCPA is a law put in place by the government of California to giv...
