Expiring Coins are part of Twism's Loyalty Rewards system designed to keep your program active and rewarding for your customers. Coins that customers receive as rewards or claimed as free offerings from your business will expire 90 days after they have been received.
Before expiration, they can use these Coins as value to receive discounts while shopping with your business.
Upon expiration, these Coins become unusable and are no longer eligible for redemption or conversion.
Customers can track Coin expiration from their Twism mobile app or the Loyalty Widget displayed on your website.
Expiring Coins encourage customer engagement with your loyalty program, speeds up redemption, and ultimately leads to more frequent customer visits.