General FAQs

  • What is Twism?

    Twism is a customer engagement platform that helps businesses attract, retain, and reward customers through a seamles...

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  • How is Twism different from other rewards apps?

    One main reason is that Twism uses digital Coins. Your branded business Coins are a modern replacement for those trad...

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  • What is a Coin?

    Coins are Twism’s digital reward currency, connecting local businesses with their customers through the Twism Rewards...

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  • Why is a Coin worth one dollar ($)?

    Why is a Coin worth one dollar ($)?Old and outdated loyalty rewards programs offer you the ability to use “points” or...

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  • As a customer, how do I use Coins?

    Coins can be earned through purchases with a business, and can be redeemed for rewards! Each Coin is equivalent to $1...

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  • What kind of businesses will I find on Twism?

    We've designed Twism to enable many types of businesses to use our platform. We feel this vision should not be limite...

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  • Why has my account been disabled?

    There are multiple reasons why Twism may choose to disable your account. Twism is devoted to ensuring the highest qua...

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  • Privacy and data collection

    Privacy and security is a key pillar in Twism’s set of values. This article will detail the personal and transactiona...

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  • GDPR and Twism

    The General Data Protection Regulation, better known as GDPR, is a regulation in EU law implemented to create a struc...

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  • CCPA and Twism

    The California Consumer Privacy Act or CCPA is a law put in place by the government of California to give their resid...

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  • Don't know where to start?

    Don't know where to start?

    Familiarize yourself with our product's features in our documentation.

  • Can't find what you're after?

    Can't find what you're after?

    Contact us and we'll get back to you as soon as we can.