FAQs

  • Why was my transaction canceled?

    There are certain cases where a transaction you made that is eligible for rewards will be canceled. The most common s...

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  • Why don't I see my website Loyalty Widget?

    There are multiple reasons why the Loyalty Widget may not be visible on your website using Twism. Here are a few scen...

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  • Why has my account been disabled?

    There are multiple reasons why Twism may choose to disable your account. Twism is devoted to ensuring the highest qua...

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  • Privacy and data collection

    Privacy and security is a key pillar in Twism’s set of values. This article will detail the personal and transactiona...

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  • GDPR and Twism

    The General Data Protection Regulation, better known as GDPR, is a regulation in EU law implemented to create a struc...

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  • CCPA and Twism

    The California Consumer Privacy Act or CCPA is a law put in place by the government of California to give their resid...

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  • Don't know where to start?

    Don't know where to start?

    Familiarize yourself with our product's features in our documentation.

  • Can't find what you're after?

    Can't find what you're after?

    Contact us and we'll get back to you as soon as we can.