Ben C.
Articles
Recent activity by Ben C.
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Installing Twism to Toast POS
To connect Twism to your Toast POS, please follow these steps: Access Group and Location IDsOn your Twism dashboard, go to Management > Integrations. Under Toast, click Connect. Copy the Group ID...
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Do I need to renew my membership with Twism?
We are happy to inform you that your Twism account will never reach an expiration. The Twism mobile app does not operate on a subscription basis, and therefore there is no need for renewal. You wil...
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Settings
My Account To edit the name and email address associate to your Twism Business account, please follow these steps: Log in to your Twism dashboard Click on your name displayed in the top right corn...
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Rewarding Customers by Platform
Connecting your Twism business account to applications you already use enables you to supercharge your Loyalty Rewards Program.If your business utilizes Wix, Shopify, BigCommerce or WooCommerce to ...
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Does my business pay one dollar ($) as a reward for Loyalty Coins?
No. Twism will never charge you for rewarding Coins. You will have full control over how you would like to reward your customers based on the Rewards Rate (percentage) you set in the Twism portal. ...
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Merchant App FAQs
How do I validate a redemption on the Merchant App?There are two ways to validate the redemption. You can scan the code with your device's camera or enter it manually.How do I manually enter a rede...
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Members
The Members page provides valuable insights into your customer base — including total customers, active and inactive members, and their engagement with your business.Customer Inactivity SettingsWit...
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Installing Twism to Square POS
By integrating Twism with your Square POS, you will be able to efficiently redeem customers’ Coins at the point of redemption via Twism’s smart POS redemption system. This integration will allow yo...
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Can I retroactively earn Coins on past transactions?
Unfortunately, no. Your card must be linked to the Twism network at the point of purchase. In the case that your card was linked and you did not receive Coins from a participating business within t...
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Loyalty Widget Best Practices
The following are items and settings that should be in place in your Twism dashboard and website prior to activating your Loyalty Widget and launching your Loyalty Rewards Program.Loyalty ProgramYo...
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