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Ben C.

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Articles

Recent activity by Ben C.

  • Redeeming Offers

    This article will explain how to redeem an Offer, whether you're shopping in-store or online.  Please note that Birthday Offers are only offered by businesses that operate a physical location, and ...

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    • 1 vote

  • Birthday Experience

    Twism would like to make your special day even more exciting with exclusive birthday Offers to enjoy during the week of your birthday.Note: The Twism Birthday Experience will only be active 7 days ...

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    • 1 vote

  • Management

    The Management module in your Twism Business Portal allows you to access, customize, and manage all key settings for your business account — from updating your profile to managing team members, loc...

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  • Installing Twism to Clover POS

    By integrating Twism with your Clover POS you will be able to efficiently redeem customers’ Loyalty Coins as a unique discount will appear on your Clover POS at the point of redemption.This article...

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  • Why was my transaction canceled?

    There are certain cases where a transaction you made that is eligible for rewards will be canceled. The most common scenario is when a user might complete a purchase on the website of a participati...

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  • Installing Twism to Lightspeed Retail (X-Series)

    By integrating Twism with your Lightspeed Retail (X-Series) POS, you will be able to efficiently redeem customers’ Coins via Twism’s smart POS redemption system. This integration will allow you and...

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    • 1 follower
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  • Pending Coins

    Pending Coins are Coins that have been earned via transactions with participating merchants, but have not yet been released to your wallet. You can view when pending Coins from a specific transacti...

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  • Refunds on purchases using payment codes

    When you make a purchase at a retail business, there’s a chance you may later choose to return the item for a refund. If you used a Twism-generated payment code to pay with Coins during the origina...

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    • 1 follower
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    • -1 votes

  • Train staff to promote your Loyalty Rewards Program

    Note: this article primarily pertains to businesses that sell goods in-person, NOT online. If you sell goods both at a brick-and mortar location and online, this may also pertain to you.In order fo...

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    • 1 follower
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  • Coins that expire for your business

    Expiring Coins are part of Twism's Loyalty Rewards system designed to keep your program active and rewarding for your customers. Coins that customers receive as rewards or claimed as free offerings...

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