FAQs
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What is Twism?
We're glad you asked. Twism is the next-generation customer loyalty and growth marketing platform that empowers busin...
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Why is Twism different from other loyalty apps?
One main reason is that Twism uses digital coins. Your branded business coins are a modern replacement for those trad...
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Why is Twism free?
Currently, Twism's suite of powerful growth tools are completely free-to-use. It’s Twism’s mission to democratize loy...
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What is a Coin?
Forever ditch complex and annoying at-the-counter hardware, paper punch cards, and high-friction customer check-ins. ...
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Why is a Coin worth one dollar ($)?
Old and outdated loyalty programs offer you the ability to use “points” or “stars” as your own rewards values. Howeve...
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Does my business pay one dollar ($) as a reward?
No. Twism will never charge you for rewarding loyalty coins. You will have full control over how you would like to re...
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As a customer, how do I use coin rewards?
Coins can be earned or purchased from a business, and can be either redeemed for discounts or gifted to friends and f...
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What kind of businesses will I find on Twism?
Actually, we've designed Twism to enable any type of business, entrepreneur, artist or entertainer to use our platfor...
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Why don't I see my website loyalty widget?
There are multiple reasons why the loyalty widget may not be visible on your website using Twism. Here are a few scen...
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Privacy and data collection
Introduction Privacy and security is a key pillar in Twism’s set of values. This article will detail the personal and...
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GDPR and Twism
Introduction The General Data Protection Regulation, better known as GDPR, is a regulation in EU law implemented to c...
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CCPA and Twism
Introduction The California Consumer Privacy Act or CCPA is a law put in place by the government of California to giv...
