FAQs

  • What is Twism?

    We're glad you asked. Twism is the next-generation customer loyalty and growth marketing platform that empowers busin...

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  • Why is Twism different from other loyalty apps?

    One main reason is that Twism uses digital coins. Your branded business coins are a modern replacement for those trad...

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  • Why is Twism free?

    Currently, Twism's suite of powerful growth tools are completely free-to-use. It’s Twism’s mission to democratize loy...

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  • What is a Coin?

    Forever ditch complex and annoying at-the-counter hardware, paper punch cards, and high-friction customer check-ins. ...

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  • Why is a Coin worth one dollar ($)?

    Old and outdated loyalty programs offer you the ability to use “points” or “stars” as your own rewards values. Howeve...

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  • Does my business pay one dollar ($) as a reward?

    No. Twism will never charge you for rewarding loyalty coins. You will have full control over how you would like to re...

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  • As a customer, how do I use coin rewards?

    Coins can be earned or purchased from a business, and can be either redeemed for discounts or gifted to friends and f...

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  • What kind of businesses will I find on Twism?

    Actually, we've designed Twism to enable any type of business, entrepreneur, artist or entertainer to use our platfor...

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  • Why don't I see my website loyalty widget?

    There are multiple reasons why the loyalty widget may not be visible on your website using Twism. Here are a few scen...

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  • Privacy and data collection

    Introduction Privacy and security is a key pillar in Twism’s set of values. This article will detail the personal and...

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  • GDPR and Twism

    Introduction The General Data Protection Regulation, better known as GDPR, is a regulation in EU law implemented to c...

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  • CCPA and Twism

    Introduction The California Consumer Privacy Act or CCPA is a law put in place by the government of California to giv...

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  • Don't know where to start?

    Don't know where to start?

    Familiarize yourself with our product's features in our documentation.

  • Can't find what you're after?

    Can't find what you're after?

    Contact us and we'll get back to you as soon as we can.