Merchants from Axxess
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What is Twism?
Twism is an innovative customer marketing solution that helps local and online businesses engage with their customers...
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How do I get onboarded with Twism?
If you are a merchant that has an existing offers with Axxess, your offers will automatically be migrated to the Twis...
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What happened to Axxess?
Late in Axxess’ 20th anniversary year, the COVID-19 pandemic threw the world a major curveball. Thankfully, because o...
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How is Twism different from other loyalty programs?
One main reason is that Twism uses digital Coins. Your branded business Coins are a modern replacement for those trad...
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What kind of data reporting do I get?
You will have full access to various data metrics and reports directly in your Twism business dashboard. You’ll be ab...
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Can I have multiple locations on the platform?
Yes, Twism supports businesses with multiple locations. Please note that with Twism, rewards and campaigns will be ap...
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Is the community fundraising gone?
Twism supports local community commerce by helping local businesses reach local customers. While the fundraising comp...
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Is this still a local, Santa Barbara company?
Yes. Twism is homegrown in Santa Barbara, CA and has joined forces with Axxess to provide powerful marketing solution...
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What are Coins and how do they work?
Every business on the Twism platform will create their own digital Coin, which is your business’ self-branded digital...
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Who determines the percentage of Coins earned per purchase?
As the owner of your business and Loyalty Rewards Program, you have full control over your Rewards Rate, Offers, and ...
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If I have any questions, how do I contact you?
If you have any questions related to your Twism account, please contact us at support@twism.com. We are more than hap...